How will the Facebook Star Ratings affect Businesses?

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In the last few weeks, you may have noticed that your Facebook page has a brand new feature. Underneath your page name, there may be a set of five stars that indicate how people feel about your company. Although this isn’t a completely new concept, allowing this information to be publicly displayed IS brand new.

This significant change in the display of your Facebook page will have two major effects. First, it shows the public’s general sentiment towards your business and ...

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